It is important to us that you are satisfied with your purchase. We appreciate your cooperation with the following return guidelines:
- Shipping is a $15 Flat Rate anywhere in the continental US
- FREE Shipping for all US order over $500
- You must contact us before returning or exchanging an item
- Items must be returned within 10 days of delivery
- Shipping and handling charges are non-refundable
- Items must be returned unopened, sellable condition (unless the opened product is defective)
- There is a 20% restocking fee for all return items, unless the return is due to an error on our part
- To return or exchange an item, please contact us at mukusaorders@mukusa.com
- If you've purchased one of our products from a salon, please contact them for returns. We can only refund/exchange items purchased from our online store.